Terms and conditions
Updated: March 5, 2026
Purpose
These terms and conditions govern access to and use of the SaniShift platform, published by SD Consult. By creating an account or using the service, you accept these terms in their entirety.
Service description
SaniShift is an online application for generating and reviewing fair medical staff schedules. It provides decision-support tools for shift and on-call planning, approved swaps, exports and fairness review. It is not patient appointment software and should not be used to store patient data.
Subscription and billing
Subscriptions are monthly with no minimum commitment and automatic renewal. Payment is processed by credit card via Stripe. You may cancel at any time from your account settings; cancellation takes effect at the end of the current billing period.
Service access
Customers are responsible for the confidentiality of their users' credentials and the accuracy of data entered in the platform. SaniShift commits to a service availability of 99.5% on a monthly average, excluding planned maintenance.
Liability
SaniShift provides decision-support tools. Generated schedules are proposals that the customer may modify, approve or reject. The customer remains responsible for final schedule validation and for compliance with applicable labor, payroll, accreditation, staffing and local policy requirements.
Termination
Either party may terminate the contract at any time. Upon termination, customer data is retained for 30 days then deleted, unless a prior export request is made. Customers can export their data at any time from their account settings.
Changes to these terms
SD Consult reserves the right to modify these terms. Users will be notified by email at least 30 days before the changes take effect. Continued use of the service after this period constitutes acceptance of the updated terms. If you disagree, you may cancel your account at no cost before the changes take effect.